Every system
your location
depends on.
OSSI designs and engineers custom enterprise software and hardware for the way your operation actually works. From point of sale and mobile applications to parking management, big data analytics, and everything in between — we build the technology stack that keeps your location running at its best, every single day.
A complete technology platform, engineered to your exact specification
Unlike off-the-shelf software vendors, OSSI does not begin with a template and work backwards. We begin with your operation — your workflows, your team, your customers — and build forward. Every system we create is architected from the ground up to integrate seamlessly with every other system in your environment, eliminating the data silos, support gaps, and vendor finger-pointing that come with piecing together multiple third-party solutions.
Each solution below is a full, custom-developed system — not a plugin or third-party integration. Browse the full range of what OSSI builds and deploys for clients across the country.
OSSI builds custom artificial intelligence models and intelligent applications that connect seamlessly with your existing enterprise ecosystem. Whether you need predictive demand forecasting, natural language interfaces for operations staff, computer vision for loss prevention, or AI-driven workflow automation, our team designs and trains models against your own data. Every AI integration is engineered to communicate natively with your OSSI point of sale, analytics, asset management, and cloud infrastructure — so the intelligence you gain is actionable across every system, in real time.
OSSI designs and builds fully custom POS systems tailored to retail, quick service, full-service, and specialty outlets. Every screen, workflow, and reporting module is built around how your staff actually works — not around what a pre-packaged system allows. The result is faster transactions, fewer errors, and real-time visibility into sales and inventory across every station.
From guest-facing ordering apps to field staff management tools, OSSI develops custom iOS and Android applications that connect your customers and your team to the back-end systems they rely on. Every app is designed to feel native, load fast, and integrate directly with your existing OSSI platform — no API layers, no middleware headaches.
OSSI's comprehensive parking platform covers the full lifecycle of parking operations — on-street and off-street sensors, smart pay stations, digital signage, web portals for enforcement and administration, space-counting systems, revenue reconciliation, and maintenance tracking. Whether you manage a single garage or a city-wide network, the platform scales to match your footprint and reporting requirements.
OSSI designs and engineers fully automated show control systems that orchestrate every element of an immersive environment from a single, unified platform. Our software integrates lighting rigs, LED video walls, spatial audio arrays, fountain and water feature choreography, laser systems, pyrotechnics, fog machines, and scenic automation — synchronizing them to the millisecond against a master timeline or live trigger. Whether you are producing a nightly fountain spectacular at a resort, an interactive themed attraction, or a permanent entertainment experience, OSSI builds the control infrastructure that makes every show run flawlessly, every time — with redundant failover, remote monitoring, and full show programming tools built in.
OSSI's asset management platform enables automated entry, verification, and real-time tracking of physical assets across your entire organization — accessible through a browser or mobile app. For vehicle fleets and sensitive assets, we offer custom-designed covert tracking hardware with GPS, remote control capability, and live video surveillance, giving you full visibility and command over your assets at all times.
Raw operational data is only as valuable as your ability to act on it. OSSI builds custom analytics platforms and dashboards that aggregate data from every system in your environment, surface meaningful trends, and answer the deep queries your leadership team actually needs. From real-time operational dashboards to scheduled executive reports, we make your data come alive in ways that drive smarter decisions.
OSSI engineers comprehensive communication platforms that unify every channel your organization depends on — voice, SMS, email, push notification, in-app messaging, two-way radio integration, intercom, and paging — into a single managed infrastructure. Our solutions include custom PBX and VoIP telephone systems, IVR (interactive voice response) with intelligent call routing, two-way SMS applications, mass notification and emergency alert broadcast, staff radio and push-to-talk bridging, digital intercom for access control and guest services, automated email and push messaging workflows, and guest-facing communication portals. Every system is purpose-built for your environment — whether that is a large venue requiring zone-based emergency broadcasts, a hotel needing seamless guest-to-staff messaging across every channel, or a campus operation demanding integrated radio, phone, and digital paging from one control point.
OSSI builds purpose-engineered online storefronts and ticketing platforms that reflect your brand and your inventory model — not a generic template pasted over your catalog. From custom checkout flows and dynamic pricing to capacity management and fulfillment integrations, every element is designed to maximize conversions while minimizing friction for your customers.
Stadiums, arenas, and convention centers require a different kind of guest experience layer. OSSI builds hyper-local wifi and mobile platforms that let guests in your venue order food and beverages, access interactive games, manage drink tabs, and engage with location-specific content — all from their seats and all integrated with your back-end POS and inventory systems.
OSSI provides end-to-end design and integration services for large-scale architectural technology installations — including dynamic lighting systems, video mapping, digital environmental signage, and immersive AV environments. We work directly with design and construction teams to ensure the technology layer enhances rather than complicates the physical experience of a space.
Managing on-site service vendors — landscapers, contractors, maintenance crews — requires real-time coordination and clear accountability. OSSI builds field services platforms that handle scheduling, dispatch, work order management, photo documentation, completion verification, and cost tracking, so you always know exactly what's happening on your property and who is responsible for it.
OSSI delivers end-to-end digital signage solutions across every application — from wayfinding and directory kiosks that guide guests through complex venues and campuses, to programmatic advertising displays that drive incremental revenue, to fully interactive touchscreen experiences that engage visitors in real time. Our platform manages every screen from a single web-based CMS, enabling instant content updates, event-driven scheduling, live data integrations, and audience-triggered interactivity. Whether you need a networked fleet of outdoor advertising panels, an interactive product configurator in a retail environment, a transit information board, or a campus-wide wayfinding system spanning hundreds of displays, OSSI designs the hardware, builds the software, and operates the infrastructure to keep every pixel purposeful.
Internal communication is often the most underinvested layer of enterprise technology. OSSI builds custom knowledge base portals and intranet systems that give your teams a single, organized destination for documentation, policy updates, training materials, and internal communications — structured the way your organization actually works, not the way a generic platform assumes you do.
From customer satisfaction surveys to regulatory compliance data collection, OSSI builds end-to-end survey systems that include custom survey design, specialized input hardware, secure data storage, and robust reporting. We also design the physical data collection interfaces — kiosks, tablets, and custom input devices — ensuring a seamless experience from collection to analysis.
OSSI provides managed cloud hosting and infrastructure services for all OSSI-built applications. Your systems run on infrastructure we maintain, monitor, and scale — with the reliability guarantees your operation demands. When something needs attention, you call the same team that built the software, eliminating the friction of coordinating between an application vendor and a separate hosting provider.
Understanding how people move through and engage with your space is foundational to operational planning. OSSI deploys passive wifi detection and video-based counting systems that track occupancy, dwell time, traffic flow patterns, and peak usage periods — providing the trend data your planning and operations teams need without any intrusive registration or opt-in requirement from visitors.
OSSI designs and manufactures custom hardware from the ground up — bringing the same depth of engineering discipline to physical products that we apply to software. Our hardware team takes a concept from initial requirements through mechanical design, electronic engineering, prototyping, testing, and manufacturing setup. We produce custom kiosks, pay stations, enclosures, embedded control systems, sensor arrays, and purpose-built machines tailored to environments and use cases that off-the-shelf hardware simply cannot address. Every enclosure and mechanical assembly is modeled in full 3D CAD, iterated through rapid prototyping, and refined to meet real-world durability, serviceability, and aesthetics requirements. On the electronics side, our engineers design custom PCBs, select and source components, integrate proprietary peripherals, and write the embedded firmware that brings the hardware to life. When a product is ready for production, we establish the complete manufacturing documentation, tooling specifications, quality control processes, and supply chain relationships needed to scale from prototype to repeatable production runs.
OSSI's in-house engineering team builds custom software across the full stack — from consumer-facing web applications and enterprise dashboards to native desktop tools, background server processes, and the APIs that connect them all. On the front end, we design and develop responsive web applications, operator consoles, and data-rich reporting interfaces built for the way your teams actually work. On the back end, we architect high-availability server software, RESTful and real-time APIs, event-driven microservices, and database layers engineered for performance and long-term maintainability. For operations that require standalone tooling, we build cross-platform desktop applications with local data access, offline capability, and deep hardware integration. Every application OSSI builds is purpose-written for your environment — not adapted from a template — so the software fits your workflow precisely and can evolve alongside your business without the constraints of an off-the-shelf product.
Municipal and government clients have a unique set of technology requirements — strict data governance, public-facing transparency portals, inter-departmental data sharing, and the need for systems that remain stable and maintainable over long time horizons. OSSI builds custom database platforms and citizen-facing web portals designed specifically to meet the operational, compliance, and transparency demands of government clients.
Technology that runs where your business lives
From flagship venues and urban transit hubs to hotel towers and municipal campuses — OSSI systems are engineered for high-volume, mission-critical environments where failure is simply not an option.
Built for the real world
Every OSSI system is engineered to perform under the conditions your operation actually faces — peak loads, complex integrations, demanding environments, and users who can't afford downtime.
Built for industries that operate at scale.
OSSI has spent more than two decades building technology for organizations where the margin for error is low, the volume is high, and the systems simply cannot go down. Our clients operate stadiums, manage city infrastructure, run hospitality empires, and oversee complex retail networks — and they rely on OSSI because they know that what we build will hold up under the pressure of real-world operations.
OSSI systems are stress-tested for the peak load moments that matter most — game day, check-in surges, seasonal rushes — so your technology never becomes the bottleneck.
Whether you operate in a regulated industry or serve a government client, OSSI builds the compliance and reporting requirements directly into the system architecture — not as an afterthought.
OSSI's goal is to be your technology partner for the long haul. We provide ongoing support, system evolution, and the kind of institutional knowledge that only comes from working with a client over years, not months.
Your partner for long-term success
Founded in 1998 and proudly made in the USA, OSSI is a leading provider of enterprise-class point of sale, customer management, and operational technology for the hospitality industry and beyond. For more than two and a half decades, we have delivered integrated, modular technology platforms built on industry best practices — helping organizations in hospitality, retail, parking, government, and entertainment modernize the way they operate, serve their customers, and grow.
Our approach is straightforward: we sit down with you, understand your operation end-to-end, and build exactly what you need. No off-the-shelf compromises. No feature limitations dictated by another company's product roadmap. When you partner with OSSI, you get a team that takes full ownership of your technology — from architecture and development through deployment, hosting, and long-term support.
Detailed reporting, intelligent inventory monitoring, and practice management capabilities give your leadership team the visibility they need to identify revenue opportunities, tighten margins, and make decisions backed by real data rather than intuition.
When all of your systems are integrated and sharing data in real time, your teams spend less time reconciling information across platforms and more time delivering value. Consolidated views and instant access to the information that matters most translate directly into faster, smarter operations.
OSSI platforms capture rich customer data — purchase history, preferences, interaction patterns — and surface it to the right people at the right moment. The result is personalized service at every touchpoint, the kind that turns first-time visitors into loyal, returning customers.
A comprehensive, integrated platform eliminates the cost and complexity of maintaining a patchwork of third-party tools. By consolidating your technology under a single, flexible platform, OSSI clients routinely reduce their total technology spend while gaining capabilities they simply couldn't achieve with separate vendors.
Let’s talk about what you need
Every great technology partnership starts with an honest conversation. Tell us about your operation, your challenges, and what you wish your current technology could do. We’ll tell you what’s possible — no hard sell, no off-the-shelf pitch, no wasted time.
Have a project in mind or a technology challenge you need solved? Our team is ready to help. Click below to open our support portal and send us a message — we typically respond within one business day.
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